Beware The New WestJet BASIC Fare

We recently flew with WestJet and had a VERY minor clerical problem with the tickets.  To make a long story short (you can read the full story at the end of this article, if you want the details), WestJet told us they were unwilling to adjust our ticket even though there were dozens of open seats and the core problem was a WestJet issue. We were told that the new Basic fare: has resulted in received a high number of…